Team Member

Washington, DC

WHAT DEFINES A TEAM MEMBER at CFA Capitol Hill East?
Characteristics
Team Members are individuals that have a proven track record of work ethic, self-discipline and a greater sense of responsibility.  They maintain and model a servant’s attitude, display a willingness to go the 2nd mile, move with a sense of urgency and hold themselves and others accountable to the standards and expectations set forth by Chick-fil-A.

Team Leaders are responsible for:

  • Meeting all expectations set forth in the CFA Capitol Hill East DTO Handbook. 
  • Ensuring that the store is Refreshingly Clean 
  • Execute CORE 4 for each & every guest
    • Make Eye Contact
    • Smile
    • Speak Enthusiastically
    • Stay Connected
  • Providing a dynamic guest experience
  • Ensuring every order is an accurate order
  • Ensuring stewardship measured by productivity and the lean system