Shift Leader - Front of House OR Back of House

Washington, DC


Shift Leaders at Chick-fil-A Capitol Hill East are here to SERVE.

Shift Leaders are responsible for the following:

  • Assist the Executive Leadership team with setting and accomplishing goals for the team.
  • Engaging and developing others:  Educates, Equips, Encourages, and Expects the best out to the Team
  • Reinventing Continuously:  Constantly seeks to do things better and more efficiently
  • Values Results and Relationships:  Knows and understands how to connect with others and leads them to get desired results
  • Embodies the Values of Chick-fil-A:  They work and lead people in a way that lines up with the standards and expectations of Chick-fil-A         


Serve in day to day operations

Build/maintain a great team culture

Lead restaurant team in line with company standards

Demonstrate knowledge of brand and core competencies

Continually coach and train team on importance of providing guests with a "Remarkable" experience

Ensure that all policies and procedures are being followed

Ensure the restaurant is clean at all times

Demonstrate a high level of professionalism with excellent communication skills

Perform opening/closing procedures

Maintain flow of satisfied guests

Work to create a safe, secure, and healthy work environment for team members 

All other duties assigned 

***Must have open availability

***Must have reliable transportation

***Food manager/handler's certification preferred